Terms of Service

These terms of service (“Terms”) govern your use of the services provided by Scott’s Alamo Hearing Aid Center. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

Services Provided:

Scott’s Hearing Aid Center offers a range of hearing health services, including hearing evaluations, hearing aid fittings, repairs, and  follow-up care. We strive to provide these services with professionalism, expertise, and the highest standard of care.

Appointment Booking and Cancellations:

To receive our services, appointments must be scheduled in advance. We offer various methods to book appointments, such as phone, email, or our online booking system.

We kindly request that you provide accurate and complete information during the appointment booking process. In the event that you need to cancel or reschedule an appointment, we appreciate timely notification.

Privacy and Confidentiality:

We respect your privacy and handle your personal information in accordance with applicable privacy laws. By using our services, you agree to our Privacy Policy, which outlines how we collect, use, disclose, and protect your personal information. We maintain strict confidentiality regarding your health information and adhere to industry-standard security measures to safeguard your data.

Payment and Insurance:

Payment for our services is due at the time of service unless otherwise agreed upon. We accept various forms of payment, including cash, credit cards, and insurance coverage, where applicable. Please note that insurance coverage may vary, and it is your responsibility to understand your insurance plan’s terms and coverage limitations.

Refunds and Warranty:

Refunds and warranty policies for hearing aids and related products are subject to the terms and conditions set by the manufacturers. We will provide you with information regarding the applicable warranty coverage and any available refund options at the time of purchase.

Intellectual Property:

The content, logos, trademarks, and materials displayed on our website and other platforms are the intellectual property of Scott’s Hearing Center or our licensors. You may not use, reproduce, distribute, or modify these materials without our prior written consent.

Limitation of Liability:

Scott’s Hearing Center and its staff shall not be liable for any direct or indirect damages, including but not limited to personal injury, loss of data, loss of profits, or any other loss or damage arising from the use of our services or reliance on the information provided.

Changes to the Terms:

We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Your continued use of our services after any modifications signifies your acceptance of the revised Terms.

Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws of Texas. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Texas.

If you have any questions or concerns regarding these Terms, please contact us using the provided contact information.

Last updated: July 1, 2023